Operations Executive

Join the Briiz team!

Our team is expanding and we’re looking to recruit an ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—˜๐˜…๐—ฒ๐—ฐ๐˜‚๐˜๐—ถ๐˜ƒ๐—ฒ to join our company on a full-time basis and help us deliver flawless service around the island because everyone deserves better.

๐— ๐—ฎ๐—ถ๐—ป ๐—ฑ๐˜‚๐˜๐—ถ๐—ฒ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€ ๐—ถ๐—ป๐—ฐ๐—น๐˜‚๐—ฑ๐—ฒ:

  • Communicating with clients to set up jobs and visits to their properties;
  • Taking bookings both over the phone and via email;
  • Keeping the roster up-to-date and in real-time;
  • Effecting roster changes, including those last minute, such as emergency leave and sick leave;
  • Communicating with clients when their regular cleaner is unable to attend;
  • Monitor leave balances of employees and approve/decline requests in communication with HR;
  • Following up on clients requests after jobs (for example to set up a second visit if we need to);
  • Making sure checklists are all in order;
  • Taking charge of products brought back after jobs and making sure theyโ€™re cycled to be able to go out again whilst making sure that the warehouse is kept in order;
  • Assisting supervisors by making sure theyโ€™re on time to jobs and answering their queries;
  • Run stock takes for client keys and equipment;
  • Raise any need for re-ordering products;
  • Follow-up on client complaints;
  • Make sure that jobs are being closed off on our systems accordingly (pictures on jobs, jobs closed for invoicing, client signature uploaded, etc);
  • Manage our tasks app (Basecamp) and following up to make sure everything is closed off accordingly;
  • General day-to-day operational duties.

๐—ฅ๐—ฒ๐—พ๐˜‚๐—ถ๐—ฟ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€:

  • ๐Ÿฎ-๐Ÿฏ ๐˜†๐—ฒ๐—ฎ๐—ฟ๐˜€ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐˜€๐—ฎ๐—บ๐—ฒ ๐—ณ๐—ถ๐—ฒ๐—น๐—ฑ;
  • Additional training will be provided.

๐—•๐—ฟ๐—ถ๐—ถ๐˜‡:
๐™’๐™š ๐™™๐™ค๐™ฃโ€™๐™ฉ ๐™ค๐™ฃ๐™ก๐™ฎ ๐™ฅ๐™ง๐™ค๐™ซ๐™ž๐™™๐™š ๐™ฉ๐™๐™š ๐™—๐™š๐™จ๐™ฉ ๐™˜๐™ก๐™š๐™–๐™ฃ๐™ž๐™ฃ๐™œ ๐™จ๐™š๐™ง๐™ซ๐™ž๐™˜๐™š ๐™–๐™ง๐™ค๐™ช๐™ฃ๐™™. ๐™’๐™š ๐™–๐™ก๐™จ๐™ค ๐™š๐™ฃ๐™Ÿ๐™ค๐™ฎ ๐™™๐™ค๐™ž๐™ฃ๐™œ ๐™ž๐™ฉ.

Interested applicants can apply by sending us an email atย info@briiz.com.mt.

๐—–๐—น๐—ผ๐˜€๐—ถ๐—ป๐—ด ๐——๐—ฎ๐˜๐—ฒ:
18th July 2021.

APPLY FOR THIS POSITION
  • Hidden
  • Max. file size: 8 MB.
    Please attach your CV